Categories

Abuse Resolution (3)

(malware infection, resources over-usage, spamming/bulk email marketing)

Biiling Support (1)

(cancel a service, upgrade/downgrade packages, payment methods, extra $1.00 charge)

Domain Names (4)

(domain pointing, nameservers, domain registration with additional documents)

Most Popular Articles

 What are the Country-Code Domains (ccTLDs) that usually require additional documents?

If you are registering a .in / .ca / .us / .uk / .au / .eu / .sg / .jp / .fr / .it / .ae / .cn...

 What are the additional documents required for a .LK domain registration of a specific organization?

If you are registering a .LK domain name for a specific organization listed below, you must...

 How to change the nameservers?

All domain registrations done through us, including .lk domain names (Coming Soon), support...

 Can I use the server's shared IP to point my domain name?

You should not point your domain name to the server's shared IP via an A record.   Why...

 Resources Over-usage

Shared hosting means that server resources (CPU, memory, bandwidth, etc.) are shared among all...